Effective 3 November 2026
This policy explains how PrivateCoordinates (SMC-Private) Limited ("Private Coordinates", "we") handles information when you use privatecoordinates.com or the Private Coordinates app (together, "the service"). The app opens the same website full screen, so everything in this policy applies to both.
You can browse listings without creating an account, and the service has no sign-up or login.
Forms you choose to send. Three pages have a form, and returning visitors may see an optional welcome card. We receive only what you type in:
With each form we also record the date and time, the page it was sent from, and the country the request came from, which our host works out from the network. We do not record your exact location.
When you contact us another way, you choose what to share:
Instagram and Facebook lead forms. Some of our Instagram and Facebook adverts open a short form run by Meta. If you choose to send it, Meta passes us what the form shows, which is usually prefilled from your Meta profile and can be edited before you send: your name, phone or WhatsApp number, city, job title, and the answers you pick (for example budget, how you plan to pay and when you would like to visit). If you tick the option to chat, we may also reply to you on WhatsApp or Instagram messages. We use these details only to reply to your enquiry, keep them in our private enquiry log, and handle them in the same way as the rest of this policy. Meta's own privacy policy covers its part.
Payments. When you pay for Insider membership or a Fair Price Report, you pay on a secure page run by our licensed payment partner, Safepay. Safepay receives your card, Raast or wallet details under its own privacy policy; we never see or store your card number. We receive your name, email, the amount, the service and a payment reference, which we keep as business records.
The service shows no advertising and has no advertising trackers. We do not track you across other apps or websites, and we do not sell or rent personal information.
We use form details only to reply to you: to discuss featuring your project, to consider your job application, to process a cancellation, to answer an enquiry sent through an Instagram or Facebook lead form, or to follow up on what you told us in the welcome card. If you ticked the box on the welcome card, we send you matching listings on WhatsApp; reply STOP, or tell us, and we stop. Form details are not emailed out and are seen only by Private Coordinates staff. We use the details you share in WhatsApp, by email or by phone to answer your questions, send you property information you asked for, arrange viewings and, if you go ahead, complete a purchase with the developer or seller. We keep enquiry records and form submissions for as long as we are dealing with your request, and afterwards only as required by Pakistani law for our business records.
We share your details with a developer, seller or bank only when you ask us to put you in touch, or when it is needed to book or complete a purchase you have asked us to arrange. We may disclose information if Pakistani law or a court requires it.
You can ask us at any time what information we hold about you, ask us to correct it, or ask us to delete it and stop contacting you. Send the request by email, WhatsApp or post using the details below. We reply within 30 days.
The service is meant for adults buying property and is not directed at children under 18.
If we change this policy, we will update this page and the effective date above.
PrivateCoordinates (SMC-Private) Limited
Marine Promenade, Karachi, Pakistan
Email: [email protected]
WhatsApp: +92 301 677 2561