Terms of Service

Effective 2 November 2026

These terms apply when you use privatecoordinates.com or the Private Coordinates app, and when you buy one of our paid services. The service is run by PrivateCoordinates (SMC-Private) Limited (see our ownership statement) ("Private Coordinates", "we"), a company registered with the SECP in Pakistan (CUIN 0360657, NTN K399456) and registered with the FBR as a real estate agent.

Who we are

PrivateCoordinates (SMC-Private) Limited
Marine Promenade, Karachi, Pakistan (meetings by appointment)
Email: [email protected]
WhatsApp and phone: +92 301 677 2561
Office hours: Monday to Saturday, 10 am to 7 pm Pakistan time

What we do

We are a property advisory and brokerage. We show residences, commercial spaces and new projects in Pakistan and the UAE, introduce buyers to developers, sellers and banks, and help them through a purchase.

Listings are information, not an offer. Prices, sizes, payment plans and availability come from developers, sellers and their agents, and they change. We confirm them with the developer or seller before any booking. Renders are artist's impressions.
Areas. Where a listing gives an area "as stated by the developer", it is the developer's figure, and the basis (gross, covered or net) is the developer's.
Approvals. The developer or seller is responsible for a project's approvals, title and legal status. Before you pay, you can ask to see the project's approval from the authority for its area.
Anti-money-laundering checks. As a registered real estate agent, we must identify our clients and may ask for ID and the source of funds before we act on a purchase.

Paying for a property

Payments for a property, including bookings, down payments and instalments, go directly to the developer or seller, as set out in their own documents. We never ask you to pay for a property through a Private Coordinates payment link or card payment. If anyone asks you to do so in our name, contact us before paying.

Our paid services

We sell these services on this website, at the prices shown on it:

Insider membership: PKR 9,500 (USD 35) a month, charged to your card automatically each month until you cancel, or PKR 75,000 (USD 299) a year. The first 50 yearly members pay PKR 50,000 (USD 199) a year for as long as they stay members. The yearly plan includes one Fair Price Report.
Fair Price Report: PKR 25,000 for a property priced up to PKR 10 crore, PKR 45,000 above that.

You pay by a card payment link that we send you, in Pakistan or abroad. Debit and credit cards are accepted. Card payments are processed by our licensed payment partner; we never see or store your card number. Prices in US dollars are a guide for clients abroad; the amount charged is the one shown on the payment link.

All fees are paid in advance and are not refundable once paid, except for a duplicate or wrong charge, a monthly charge taken after you cancelled in time, or a Fair Price Report we cannot deliver. In those cases we refund the full amount within 7 working days. Our refunds policy sets out the details, and what we do if something else goes wrong.

How our services are delivered

Nothing is shipped. Services are delivered by WhatsApp and email.
Insider membership starts when your payment is confirmed. The monthly plan renews on the same date each month; you can cancel at any time with our cancel form, by email or on WhatsApp, at least 2 working days before the next charge date, and no further charge is taken after we confirm the cancellation. Chance deals and the monthly price report are sent to you on WhatsApp or by email.
A Fair Price Report is delivered within 48 hours of payment and of receiving the details of the property.
Credits. The yearly Insider fee is credited in full against our fee on a purchase made through us within the membership year, and a Fair Price Report fee on a purchase made through us within 90 days. A credit is not paid out in cash.

Advice, not a guarantee

Our reports and advice are our professional opinion, based on information available to us at the time. A Fair Price Report is not a bank valuation, which must come from an approved valuer. We do not guarantee prices, rental returns, resale values or handover dates, and we do not give tax or legal advice; please take your own.

Liability

To the extent the law allows, our liability for a paid service is limited to the fee you paid us for it. Nothing in these terms limits liability that cannot be limited under Pakistani law.

Refunds and complaints

See our refunds and complaints policy.

Law

These terms are governed by the laws of Pakistan, and the courts at Karachi have jurisdiction.

Changes

We may update these terms. The version on this page, with its effective date, is the one that applies.